Privacy notice

Last updated: 7 November 2026

Who we are

Laniako 3D Creations is a small design and 3D-printing studio operated by ParallelStream LLC, based in San Diego, California, USA. In this notice, “we” and “us” mean ParallelStream LLC. You can reach us about anything in this notice at leona@laniako.com.

This website

This site is a set of static pages. It has no forms, no file upload, no accounts, no analytics, no advertising pixels and no cookies. You contact us only by email, through your own email app.

What we collect

• What you email us. Your name and email address, and whatever you choose to include: a description of the part, photos, sketches or drawings, dimensions, quantity, your country or destination and preferred timing.
• If you buy from us later. The details needed to complete the order: your name, shipping address and, where a carrier requires one, a phone number; what you ordered; the quote; and payment status and amount. We do not see or store your full card number.

Please don’t send

• Passwords or login details.
• Payment card or bank details (when online payment is available, it will go through the payment provider’s own page).
• Identity documents, such as a passport or driver’s license.
• Confidential drawings, CAD files or artwork that you are not authorized to share.

If photos show people, addresses or serial numbers that aren’t needed, please crop or cover them first.

Why we use it

• To evaluate your request, ask follow-up questions and prepare a quote.
• To design, make, ship and support your order if you go ahead.
• To keep business, accounting and tax records we are required to keep, and to handle refunds or disputes.

What we don’t do

• We don’t sell your personal information, and we don’t share it for advertising.
• We don’t use tracking cookies or analytics on this site.
• We don’t send your files or personal information to external AI services by default.
• We don’t publish your photos, drawings, CAD files or logo artwork. Your files are kept only in our brand mailbox or on storage we control, and are used only for your request.

Service providers

We use a small number of providers to run the studio. They handle information only as needed to provide their service to us:

• Email provider — stores and delivers the messages and attachments you send us.
• Website hosting (Cloudflare) — serves this site and may log technical data, such as IP addresses, for security and to keep the site running.
• Payment provider — when online payment goes live, a hosted payment provider will process your payment on its own page. We receive payment status and amount, not your full card number.
• Warehouse and shipping carriers — orders are made and shipped from our warehouse in Shanghai, China, by 4PX and its delivery partners. If you order, they receive your name, shipping address and, where required, a phone number to deliver your parcel, so this information is transferred to China and to carriers in your country.

We may also disclose information if required by law.

How long we keep it

• Inquiries that don’t become orders: personal details are anonymized 12 months after our last contact.
• Shipping addresses: deleted 90 days after delivery.
• Order, payment and refund records: kept for 10 years for accounting, tax and legal purposes.

You can ask us to delete an inquiry and its attachments sooner (see below). We may need to keep order and payment records for the period above even after a deletion request.

Your choices

You can email leona@laniako.com to ask us to:

• tell you what personal information we hold about you;
• correct it;
• delete it, subject to records we must keep.

We may ask you to confirm the request from the same email address you used to contact us. You can also ask us to stop contacting you at any time.

California residents

We don’t sell or share your personal information, as those terms are used in California privacy law. You may ask to know what personal information we have collected about you, to delete it, or to correct it, by emailing us as above. We won’t discriminate against you for making a request.

Children

This site and our services are meant for adults. We don’t knowingly collect personal information from children under 13. If you believe a child has sent us information, please email us and we’ll delete it.

Changes to this notice

We’ll update this notice when how we handle information changes — for example, when online payment goes live — and change the “Last updated” date above.