FAQ
Frequently asked questions
Materials, measurements, samples, timing and fit.
Ordering & quotes
Can I order a custom part right away?
Custom work starts with a request. Please include the use case, photos or a sketch, key dimensions with units, quantity and destination. We’ll review feasibility and quote the design, first sample and any repeat parts separately where applicable.
How do I get a quote?
Email leona@laniako.com to request a quote. Please include measured dimensions with units, your country, quantity and preferred timing. We’ll review the measurements with you and confirm the key dimensions before preparing a quote.
Do you offer ready-to-buy products?
Only products with confirmed specifications and a completed fit review are offered for direct purchase. Products still being developed are clearly marked as concepts and are not available to buy.
None have reached that point yet; see Shop.
How long does it take?
Timing depends on the part, whether a fit-check sample is needed, and your destination. We’ll discuss it with you when we quote, rather than promise a fixed time in advance.
Measurements & samples
What if I only have a broken part or an idea?
Send clear photos from several angles and any measurements you can take. We’ll tell you what additional information is needed. Some parts cannot be responsibly recreated from photos alone.
Can I upload files on the site?
No. There is no upload on this site. You can attach photos or drawings to your email. Please don’t send passwords, payment details, identity documents or files you are not authorized to share; see Privacy.
Does a fit-check print prove the final part is safe?
No. A fit-check can help evaluate specified geometry, such as clearance or hole position. It does not establish long-term strength, heat performance, weather resistance or safety unless those tests have been separately defined and completed.
Materials & fit
Which materials do you use?
Material depends on the part and its intended environment. We recommend a material for each part and confirm it with you before printing. Ready-made products list their material options on their own page. No material is suitable for every temperature, load or outdoor condition.
What does the handheld vacuum pegboard holder fit?
It is designed for handheld vacuums with a round body of about 55 mm, on pegboard with a 17 mm hole pitch and a 3 mm board. We designed it around one vacuum we own, and we have printed it and test-fitted it on our own pegboard with that vacuum. Other vacuums of a similar size may fit, but none have been checked. It is for sale on Etsy and ships to the US and UK.
It is not affiliated with, made, endorsed or approved by Xiaomi or any other brand. The locking pins shown follow a common pegboard-pin pattern from a reference file; we plan to replace them with our own design. See the product page for its measurements.
Where do you ship from, and to where?
Parts are made and shipped from our warehouse in Shanghai, China, by 4PX with tracking. Typical delivery to the US and Europe is about 10 days to 2 weeks after dispatch; other destinations on request. We don’t take direct orders from the EU or the UK on this site. Our ready-made part is sold through Etsy; that listing currently ships to the US and UK only. Import duties or taxes may apply depending on your country, and we’ll state what we know in your quote. For Etsy orders, the shipping and return policies on our Etsy shop apply. Please include your country in any request.
Start with a request
Still have a question?
Email us and we’ll point you in the right direction.